Review the following article to find resources with information regarding how to manage your Talyi subscription.
Access the Plans & Billing page
- Log into your Talyi account.
- Click your profile icon or initials in the top-right corner.
- Select "Account" from the dropdown menu.
- Click "Billing" from the navigation menu on the left.
Note: If you do not see the Plans & Billing tab in the left-hand menu, it likely means you are on a Team or Enterprise account and do not have account owner or billing admin permissions. Contact the account owner of your account.
Here you will see the option to cancel, follow the directions to initiate cancelation.
Cancel your Talyi plan
We’re sad to see you go! Cancellation differs depending on your plan type. Read the applicable section below for instructions. On Team and Enterprise accounts, only the account owner or billing admins can cancel the subscription.
After canceling a trial, your account is automatically downgraded to a limited, free plan. After canceling a paid subscription, your subscription will not renew and access will be removed at the end of your paid subscription period.
To permanently delete your account, personal information, and documents from our system, you can do so after you cancel your subscription(s). See the Remove your personal data from Talyi Software article for information about what happens when you close your account.
Note: There is a no-refund policy for all cancellations.
Cancel an Individual or Team plan
Individual and Team subscriptions for Talyi can be canceled directly from Account Settings. To cancel your subscription(s), follow these steps:
- Navigate to the Plans & Billing tab.
- From the main page, select Cancel button
- Follow the prompts to cancel.
Learn more: For steps on how to delete your Talyi account, check out our Access and update account settings article.
Cancel an Enterprise plan
If you are on an Enterprise plan, reach out to your Talyi Account Manager o Talyi Support for assistance in canceling your subscription.
If you follow the steps 1-3 of the Individual or Team section as outlined above, you will be redirected to the Talyi Billing Support form to complete your cancellation.